1. Do I need a prescription to buy medicine?
Prescription medicine in Kenya is regulated to ensure safe and effective treatment for patients. At Felyn Pharmacy, we’re here to help you understand how prescriptions work, who can issue them, how long they remain valid, and how to upload them online for delivery in Nairobi.
2. Who can issue a valid prescription?
Prescriptions must be written by a licensed healthcare provider, such as a doctor, clinical officer, or registered medical specialist practicing under the guidelines of the Pharmacy and Poisons Board (PPB) of Kenya.
Can I upload my prescription online to purchase medicine?
Yes, Felyn Pharmacy allows customers to upload prescriptions online through their website. Your prescription will be reviewed and verified before your order is approved for delivery.
How long is a prescription valid?
A typical prescription is valid for 30 days from the date of issue, unless otherwise specified by the prescribing doctor. After this period, you may need a new consultation for a fresh prescription.
5. Can a pharmacist refuse to fill my prescription?
Yes. A pharmacist has the legal and ethical responsibility to refuse to fill a prescription if:
- The medicine prescribed is unavailable or restricted
In such cases, the pharmacist will advise you on the next steps. - It appears altered or fraudulent
- It contains unsafe dosages
6. What happens if I try to buy prescription medicine without a valid prescription?
Purchasing prescription-only medicine without a valid prescription is against Kenyan law. Pharmacies are not allowed to dispense such medicines without proper documentation and may refuse service.
8. How do I know if a pharmacy is legitimate?
You can check the pharmacy’s registration details on the Pharmacy and Poisons Board of Kenya website or request proof of licensing directly from the pharmacy.
At Felyn Pharmacy, we’re committed to helping you access prescription medicine in Kenya safely and legally. From expert advice to doorstep delivery, we’ve got you covered.